Last updated: January 2026
1. Introduction
Royal Garden Floral LLC ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.
2. Information We Collect
Contact Information: Name, email address, phone number, and delivery address when placing an order or making an enquiry.
Transaction Data: Details of products purchased and order amounts. We do not store full card details.
Technical Data: IP address, browser type, and cookies when you visit our website.
Communication Data: Messages and preferences shared with us via email or contact forms.
3. How We Use Your Information
We use your personal information to process and fulfil your orders, communicate with you about your order or enquiry, send promotional offers where you have given consent, improve our website and customer experience, and comply with legal obligations.
4. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes. We may share your information with trusted delivery partners and payment processors solely to fulfil your order.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at Team@royalgardenuae.com.
7. Cookies
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though this may affect certain website functionality.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
9. Contact
For any privacy-related questions, please contact us at Team@royalgardenuae.com.